Authorised vs Grey Imports
Official RX Spray
Authorised UK Distributor
- Full 12 Month UK Warranty with Supplier
- Serial Linked to Authorised UK Stock
- Warranty Serviced Locally In UK
- Genuine Porphis Guaranteed
- Certified CE Safety Standards
Grey imports
Unauthorised sellers
- Chinese manufacturer warranty only
- Serial Mismatch For Territory
- Warranty Returns To China
- Potential counterfeit parts
- May not meet UK standards
Unofficial / Grey Imports
Grey Imports refer to branded products brought into a country and sold through unofficial channels, rather than via the manufacturer's authorized distribution network.
Whilst there is nothing illegal with this method of purchasing products, it can have unexpected consequences when it comes to after sales support and who your warranty lies with, if at all!
Essentially these products lack local manufacturer warranties.
Porphis Serial System
To ensure accurate quality control and provenance, all Porphis spray guns have a unique serial number stamped at production.
This is then linked to Authorised Distributors (RX Spray for the UK).
This ensures we can identify specific manufacturing runs, and honour warranty claims directly, immediately within the UK.
Official / Authorised UK Importer
RX Spray was the pioneer of importing Porphis to the UK market, supporting them in their continued growth.
As such, we are proud to hold Official Brand Authorization for the UK territory for the second year running.
You can shop with confidence at RX Spray knowing you are fully covered by a full UK 12 Month Warranty for your Genuine Authorised Porphis Spray Gun.
Summary
Full transparency: we want your business. But whatever you decide, we hope this helped.
Check our Judge.me reviews — real, unfiltered feedback on our service and aftercare.
Questions about warranty cover? Link below.
Stay safe out there.