FAQ

Q1: Are You A Manufacturer Or Trading Company?

We are a trading company (RX Innovations Ltd) and approved UK supplier of Porphis Ltd products.

Q2: Are you simply drop shipping Porphis products to the UK?

No. We hold all stock for sale on our website locally in the UK, so there is no additional TAX's, Duty, long waits etc.

Although this means we occasionally run low on stock, you can be confident that what you see is available at time of browsing.

Q3: How Does Your Company Control The Quality Of Product?

Firstly all products go through an extensive quality control system at Porphis. They have professional QC with over 15 years experience in manufacturing spray equipment.

All items then undergo inspection in the UK by our own inspection QC, so that in the rare event of a faulty item it will be removed from the stock list.

Q4: How To Make The Payment?

Currently we accept Shopify Payment platform, so you can be assured your transaction is protected end to end.

Q5: What courier do you use for shipment?

This can vary depending upon the size of your order, please see our Shipping Policy for more information.